Change is Brewing: Cleaning vs. Disinfecting

Pre-coronavirus, we were concerned with cleaning, maybe even tossing around the phrase “deep clean” now and again. We were thinking about cleaning in the sense of improving or maintaining the appearance of our shops. While this is still important, there is now an added layer to our “cleaning” regimen; disinfection. Continue reading Change is Brewing: Cleaning vs. Disinfecting

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Change is Brewing: Grand Reopening

More and more coffee shops are opening their doors again; a sight for sore eyes for the coffee drinking community, where a visit to a local coffee shop was only a little about a caffeine habit and almost entirely about routine and daily ritual. This is a small step back to some kind of normalcy that each one of us is craving. Continue reading Change is Brewing: Grand Reopening

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What Coffee Shops Should Know about Square’s New Pricing

Square, a popular credit card processing system, announced last week that it is updating its processing fees from 2.75% to 2.6% + 10c per transaction. While this increase doesn’t sound significant, it has a very significant adverse effect on coffee shops—whose average transaction size is generally smaller but whose total transaction count is generally high. Take, for example, a coffee shop making $40K a month … Continue reading What Coffee Shops Should Know about Square’s New Pricing

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Taste the Rainbow: The Superfood Latte Rundown

Over the past few years, you’ve probably noticed a steady increase in the amount of bright, colorful cafe drinks you see on the street and all over your Instagram, and it’s not just matcha green that’s taking over. With its bright green hue, matcha splashed on the cafe scene a few years ago around 2015 and is now a staple for many cafes. Lucky us, … Continue reading Taste the Rainbow: The Superfood Latte Rundown

How Instagram Can Increase Your Coffee Shop Sales

Nowadays you can’t expect to have huge sales just because you know how to make good coffee. What consumers are looking for is more than just a product. They buy the whole package – your story, your brand and your online presence as well. They are looking for something unique and authentic. And one of the most powerful tools for that search is social media. … Continue reading How Instagram Can Increase Your Coffee Shop Sales

When Summer Sales are Slow: Fast Items to Upsell at Checkout

The dog days of summer can sometimes lead to sluggish revenue. You may have less customers walking in each day so to mitigate loss in sales you’ll likely want to consider how to increase each person’s spend. Fresh baked pastries and fresh fruit are a common go to but they are money down the drain when you toss the remaining products out at the end … Continue reading When Summer Sales are Slow: Fast Items to Upsell at Checkout

Should You Get Square’s New POS System?

Short answer is NO. But let’s see why: Last week, Square announced the launch of Square Register—the company’s first fully integrated POS system, built completely in-house and tailored for retailers looking for a more robust and “professional-looking” register. The new register seems to be checking off all the boxes: it’s elegant, clean, packed with ports, has a second customer-facing screen and yes‚ offline mode! It’s … Continue reading Should You Get Square’s New POS System?

Barista, Nice to Meet Ya: CUPS Advice for Baristas on the Job Hunt

Everyone knows you have to bring a cover letter and a resume. What else do you need to bring to the table? Read more for professional advice you’ll only find here, straight from the source. Find a coffee shop that matches your style. When you become a barista at a coffee shop, you become an integral part of the establishment. Your personality and your daily … Continue reading Barista, Nice to Meet Ya: CUPS Advice for Baristas on the Job Hunt

Finding permanent staff is challenging, but we have a solution

Independent coffee shops uphold the mission of quality over all. Quality of the ingredient, of the product, and of the service—it’s what sets them apart from larger chains. A variety of resources are available to help coffee shops source the highest-quality beans and roasters to get the perfect brew. However, few resources exist to help them find the perfect barista. Finding an exceptional long-term barista … Continue reading Finding permanent staff is challenging, but we have a solution