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Change Is Brewing: Grand Reopening

More and more coffee shops are opening their doors again; a sight for sore eyes for the coffee drinking community, where a visit to a local coffee shop was only a little about a caffeine habit and almost entirely about routine and daily ritual. This is a small step back to some kind of normalcy that each one of us is craving. Continue reading Change Is Brewing: Grand Reopening

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Announcing Coffee for Care

We can’t ignore that our community is being hit hard. The coffee community is enduring some of the toughest times in the hospitality business while healthcare systems across the country are experiencing unprecedented strain due to COVID-19. In these times, many of us feel helpless to support the coffee professionals, healthcare workers and the sick. But every one of us can help in our own … Continue reading Announcing Coffee for Care

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What Coffee Shops Should Know about Square’s New Pricing

Square, a popular credit card processing system, announced last week that it is updating its processing fees from 2.75% to 2.6% + 10c per transaction. While this increase doesn’t sound significant, it has a very significant adverse effect on coffee shops—whose average transaction size is generally smaller but whose total transaction count is generally high. Take, for example, a coffee shop making $40K a month … Continue reading What Coffee Shops Should Know about Square’s New Pricing

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Taste the Rainbow: The Superfood Latte Rundown

Over the past few years, you’ve probably noticed a steady increase in the amount of bright, colorful cafe drinks you see on the street and all over your Instagram, and it’s not just matcha green that’s taking over. With its bright green hue, matcha splashed on the cafe scene a few years ago around 2015 and is now a staple for many cafes. Lucky us, … Continue reading Taste the Rainbow: The Superfood Latte Rundown

How Instagram Can Increase Your Coffee Shop Sales

Nowadays you can’t expect to have huge sales just because you know how to make good coffee. What consumers are looking for is more than just a product. They buy the whole package – your story, your brand and your online presence as well. They are looking for something unique and authentic. And one of the most powerful tools for that search is social media. … Continue reading How Instagram Can Increase Your Coffee Shop Sales

The Faces Behind Each Cup

As a young girl in Sontule, Nicaragua, Doña Lucia spent her days picking coffee from the mountainside. Upon returning home, she would help her mother care for her ten younger brothers and sisters. Finally, when she lay down to sleep at each day’s end, she dreamt.  Lucia dreamt of a better life for her family, of access to education and medicine for her community. Instead, … Continue reading The Faces Behind Each Cup

When Summer Sales are Slow: Fast Items to Upsell at Checkout

The dog days of summer can sometimes lead to sluggish revenue. You may have less customers walking in each day so to mitigate loss in sales you’ll likely want to consider how to increase each person’s spend. Fresh baked pastries and fresh fruit are a common go to but they are money down the drain when you toss the remaining products out at the end … Continue reading When Summer Sales are Slow: Fast Items to Upsell at Checkout

Should You Get Square’s New POS System?

Short answer is NO. But let’s see why: Last week, Square announced the launch of Square Register—the company’s first fully integrated POS system, built completely in-house and tailored for retailers looking for a more robust and “professional-looking” register. The new register seems to be checking off all the boxes: it’s elegant, clean, packed with ports, has a second customer-facing screen and yes‚ offline mode! It’s … Continue reading Should You Get Square’s New POS System?

Breaking New Grounds: Featuring Project Cozy

Every coffee shop is different, and no one knows that better than you—the coffee shop owners who build a unique story and brand with every cup. Welcome to our second edition of Breaking New Grounds. Coffee shops never go undiscovered for long in New York City. Even so, the urbane coffee and juice bar Project Cozy has seen remarkable success since its inception in July. … Continue reading Breaking New Grounds: Featuring Project Cozy